The company compiled information from franchisees and guests on how to measure friendliness, resulting in the fast food chain training its AI system to recognize certain words and phrases, such as “welcome to Burger King,” “please,” and “thank you.” Managers can then ask the AI assistant how their location is performing on friendliness.

  • frostysauce@lemmy.world
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    4 days ago

    Um, no. The biggest difference between those two chains has nothing to do with the employees. The biggest difference is Chick-fil-A is known for good chicken.

    • titanicx@lemmy.zip
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      4 days ago

      Yeah I mean Burger King being known for good chicken would be really weird…

      • frostysauce@lemmy.world
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        4 days ago

        I’m saying that people like Chick-fil-A’s food, where Burger King is known for crap food.