Sarah

Yeah but sorting by new is not a good experience either.

Letting the site choose what we see with an algorithm is also awful.

Not sure what the answer is.

Yes. They also use buzzwords to cover up the fact they don’t know what they are talking about. They tell you the wrong information and then say “I never said that” later. Their mistakes are miscommunications, yours are sabotage. They cover themselves and throw someone else under the bus because most people are cowards. They will change their mind constantly but expect you to be dependable.

And we are meant to smile and accept it all.